Have Questions About Floors, Countertops and Other Surface Restoration Jobs?

How do you get the color back in a black absolute granite. I ground the tiles flat and used diamonds all the way to a 3000 grit as directed by the diamond manufacture. I have a good shine on the granite but it has a hazy white color and doesn’t

Thu, Jan 20, 2022 0 0 590 0/5 (0 Vote)

Polishing black granite is very difficult and requires a lot of patience and is very time consuming. Here are several suggestions which should help: Make sure you are using a granite polishing compound.* Marble polishing powders will not work on... Read More

I just honed a travertine floor and it has all these very tiny pin holes. Knife grade and the flowing grade polyesters will not fill in the holes. Do you know something that will?

Thu, Jan 20, 2022 0 0 572 0/5 (0 Vote)

These tiny holes are a common problem with not only travertine but can also occur on agglomerates. The best way to fill these is with what is known as a penetrating glue. This is water thin polyester that will flow into these holes. TIP Filling tiny... Read More

I just looked at a marble floor that had some type of a wax on it. There appears to be a blotchy appearance as if something is coming up from the marble and just under neath the wax. What is this?

Thu, Jan 20, 2022 0 0 634 0/5 (0 Vote)

It sounds like moisture is trying to escape from the marble. This is a problem if a non breathable coating is placed on the marble. You will need to strip the coating off the floor and allow it to dry for several days. I would suggest polishing the... Read More

Can steam be used to clean stone surfaces? We have silicone caulking on a granite sidewalk and steam from a hotsy machine is the only method that will take it off.

Thu, Jan 20, 2022 0 0 685 0/5 (0 Vote)

Steam can be used effectively on stone surfaces but be careful if you use any chemicals such as alkalies. Rinse the surface throughly if using alkaline cleaners. TIP Another good method for removing caulking, tar or chewing gum from granite surfaces... Read More

When we removed the carpet tack strips from a terrazzo floor it pulled large chucks out of the terrazzo. Is there a method to remove the tack strips that will not destroy the terrazzo?

Thu, Jan 20, 2022 0 0 616 0/5 (0 Vote)

The best way to remove carpet tack strips is to cut the nails off flush with the terrazzo. Use an angle grinder and a dry diamond saw blade. If you do not have an angle grinder and the job is small you can take a hack saw blade and cut the nails off... Read More

I accidentally splashed marble slurry on a stainless steel elevator door. I tried wiping it off with water and a neutral cleaner and when it dried there was still a film on it. Help?

Thu, Jan 20, 2022 0 0 675 0/5 (0 Vote)

Try using a solution of stone soap and warm water. Rinse several times and wipe dry with a terry cloth towel. This should remove the film. This procedure also works well on wood and Formica surfaces. CAUTION Many metal surfaces contain a lacquered... Read More

How long after I hone and polish a marble floor can I recrystallize it?

Thu, Jan 20, 2022 0 0 744 0/5 (0 Vote)

As mentioned above, the recrystallization process does not like moisture. The floor needs to be dry before recrystallization isapplied. It may take at least 24 hours for the floor to dry depending on humidity and temperature. Purchase a moisture... Read More

After I recrystallize a floor the white grout is turning yellow. How do I remove this yellowing and more importantly how do I prevent it from happening?

Thu, Jan 20, 2022 0 0 641 0/5 (0 Vote)

The yellowing is caused by the steel wool you are using reacting with the recrystallization fluid. It may also be from the waxes that may be found in the recrystallization fluid. To remove the yellow color you will have to scrap the grout with a... Read More

Every time I try to recrystallize a white marble floor, located in a bank lobby, it turns gray. This has been happening over the past several months. I don’t have any other problem with white marble except for this one bank lobby. Can you expla

Thu, Jan 20, 2022 0 0 649 0/5 (0 Vote)

It sounds like there may be a moisture problem in the bank lobby. The recrystallization process does not work well when moisture is present. The gray you are getting is the result of moisture reacting with the steel wool and the recrystallization... Read More

I recently recrystallized a white thassos marble floor and two days after I completed the job the floor turned yellow. Did I do something wrong and how do I correct this?

Wed, Jan 19, 2022 0 0 674 0/5 (0 Vote)

For some reason white thassos marble is very sensitive to the recrystallization process and quite often it will turn yellow. It may be that you applied the recrystallization too soon after honing. Recrystallization should only be performed on marble... Read More

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